Join the family

Together at Ticketer

It takes a whole bunch of talented people to develop innovative ticketing technology, to take care of our customers and to grow Ticketer as a company. From developers to customer support and finance, we’re looking for the type of people who won’t settle, who always want to make things better. And if you happen to love the fast-changing transport industry then extra brownie points for you.

Current roles

How we take care of our people

At Ticketer, we believe our success is down to the people who work here. That’s one of the reasons we offer benefits over and above those that are outlined in our employment contracts, so that you and your loved ones are supported and taken care of. Here are just a few…

Time Away

Full-time employees can enjoy 23 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off. And in the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total) to make the most of the summer sunshine.

Planning for your future

Our pension scheme with AEGON currently matches employee’s contributions up to 4%, helping you prepare for your well-deserved retirement after all the hard work.

Peace of mind

From day 1 of joining, Ticketer adds its employees to its Life Assurance and Income Protection Insurance schemes, so that if the unexpected happens, we can help ensure that your loved ones are looked after and supported financially.

Taking care of yourself

Employees can choose to join the Company’s Private Health Insurance scheme (with Vitality) after 3 months of joining. Our scheme encourages and rewards those who keep an active and healthy lifestyle. Additionally, once a year the company will pay for our employees to have a full health screening so that you can keep track of your health and wellbeing.

Making it work

We appreciate that life can be a juggling act sometimes between home and work, so we support our employees by finding and offering flexible working patterns that suit you and us.

Get on your bike

Employees are able to get a bike and accessories up to the value of £1,000 tax free, encouraging a greener and healthier alternative to getting around.

Breakfast is served

A nutritious breakfast sets the tone for day, so at some of our locations, we provide employees with a free basic, healthy breakfast every work day. Fruit bowls are also provided weekly.

Top dog

Our London office is dog-friendly, with the only rules being that dog owners must be considerate of fellow employees with allergies; the dog is housebroken and well-behaved, and not a cause of major distraction.

Never stop learning

We encourage our employees to learn new skills and undertake training whenever possible. That’s why every year we set aside a healthy training budget for our employee’s career development. From Project Management and Leadership skills, to gaining professional qualifications and attending conferences to learn about new technologies – we’re open to supporting all learning paths.

In it together for the long run

As a thank you for choosing to grow your careers with us, we reward our long serving employees with a £1,000 bonus and an additional 5 days leave in every 5th year of completed service, allowing you some time and the opportunity for self-development, exploration and/or some well-earned rest and relaxation.

Let’s get together

As a company, we like to have a good time, which is why we arrange social events throughout the year to bring all the team together and enjoy some down time.

Current roles

Customer Support Agent

We are looking to looking to strengthen our already renowned customer support team with a new role in supporting our passenger product portfolio. This is going to be a key component of Ticketer’s ongoing success and continued growth.

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Head of Hardware

With a solid and highly profitable base in the UK, we are planning for further growth, locally and internationally, and are looking to appoint a key member of our Senior team by hiring a Head of Hardware (Design and Development).

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Full Stack .Net Developer

We're looking for an experienced and passionate developer to join our core development team in our London office to play a central role as we continue to expand our services. You'll need to tackle some of the most interesting and demanding engineering problems of modern software development as you design and build highly resilient systems that can efficiently handle high volumes of data.

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The Grapevine

The future of public transport: this time it’s personal

We know, the words ‘public transport’ and ‘personal’ don’t necessarily go hand in hand.

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10 Questions With…

The Ticketer team is made up of a brilliant bunch of people who are committed to the future of our customers’ businesses and the future of public transport.

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Ticketing of Tomorrow

With over 4.4 billion local bus journeys made in England in 2017, it is clear that buses are an essential part of many people’s journeys.

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